Your aquatic world, perfectly maintained

Crystal clear. Stress-free.

Under The Sea keeps homes and businesses across the Carolinas running healthy, stable and stunning aquariums. From routine maintenance to emergency support, we handle the hard parts so you can just enjoy the view.

  • 600+ accountsResidential and commercial, from Hickory to Charlotte.
  • 24/7 emergency lineUrgent call-outs to protect fish, coral and equipment fast.
  • Trained techniciansFreshwater and saltwater systems, and working toward full Seachem product certification.
  • Neptune Apex specialistsReal-time monitoring and instant alerts, even when no one is home.

Our services

Six ways we look after your water

Freshwater maintenance

Water changes, algae control, filter upkeep and fish health checks — the consistent care that keeps a freshwater tank clean and balanced.

Saltwater maintenance

Salinity and water chemistry monitoring, cleaning, filtration and equipment checks. Reef or fish-only, we keep the balance stable year-round.

Commercial aquariums

Lobbies, waiting rooms, restaurants and offices. A standout centrepiece that reflects your brand, maintained so it always looks that way.

Residential aquariums

Freshwater, saltwater and turtles. If you want a breathtaking tank but not the upkeep, our service team is out five days a week.

Tank installation

Any size, fully operational, exactly where and how you want it — including Neptune Apex monitoring so your tank is a click away when you travel.

Custom builds

Shape, size, overflow location, stand, sump — we work directly with manufacturers to build a tank that fits your home or business exactly.

What a visit includes

Every scheduled visit, as standard

  • Water parameter testing
  • Algae removal from tank glass
  • Equipment inspection and cleaning
  • Livestock health check
  • Food delivery
  • Livestock delivery and proper acclimation

Billed separately when you need them

Replacement parts, livestock, media, filter socks and specialty equipment · water changes with salt mix and RO/DI water · livestock (limited warranty) and food · tank moving · installing tanks and equipment — and more.

An Under The Sea service van parked at a client's property for a scheduled aquarium maintenance visit

Livestock Guarantee Program — $30/month

Your livestock, protected. If a fish is ever lost we replace it at no additional cost, so you can stock with confidence.

Available to service customers only, and all fish must be purchased through us — that way we can stand behind every animal, because we know our quarantine and medication process and exactly what is going into your system.

Why we're #1 in maintenance

Support that doesn't stop at the front door

Amazing support

Routine cleanings, water testing, full installs and aquascaping — and a 24/7 emergency line if anything ever goes wrong between visits.

Trained techs

A professional service team across freshwater and saltwater systems, staying current on technique and working toward full Seachem product certification.

Cutting-edge equipment

We specialise in Neptune Apex monitoring, giving you real-time control and instant alerts if a parameter drifts.

Completely hands-off

Weekly, bi-weekly or monthly — whatever fits your schedule and your goals. We can make it so you never touch the tank.